Refund and Returns Policy

Thank you for buying packaging materials from us.
We want everything to be clear, so please read our policy carefully.

Shipping

We ship all orders through India Post Business Parcel.
After shipping, we send you the tracking number so you can follow your parcel.

We do not offer Cash on Delivery (COD).
Here are the logical reasons:

B2B Orders Do Not Use COD
We sell packaging materials mainly to businesses.
In B2B, orders are usually prepaid because businesses need fast and smooth processing.
Courier Does Not Support COD
India Post Business Parcel does not provide COD service for this type of product.
So even if we want, we cannot offer it.
Higher Risk With COD
COD parcels are sometimes refused by customers.
When this happens, the parcel goes back and the packaging material can get damaged.
Faster Order Processing
Prepaid orders are easier and faster to ship because we do not need to wait for COD confirmation.

For these reasons, COD is not available.

We do not accept returns.
Here are the logical and practical reasons:

Return Shipping Is Not Supported
India Post Business Parcel does not have a return pickup service for these products.
High Cost of Reverse Delivery
Sending items back costs more than the value of the packaging items.
This makes returns impossible to manage.
Hygiene and Quality Control
We cannot guarantee the condition of items once they leave our warehouse.
For quality and safety reasons, we cannot take them back.
B2B Standard Practice
In business-to-business orders, returns are usually not allowed unless the product is defective.

Because of all these reasons, we cannot accept returns.

If your parcel is lost or damaged, you will get a refund of:

This rule is set by India Post, and we are required to follow it.

To request a refund, please WhatsApp us at 9332340389 with your order details.

You can cancel your order only before we ship it.
Once shipped, we cannot cancel because the parcel cannot be stopped or returned by India Post.

If you want to cancel, message us immediately at 9332340389.

Approved refunds will be sent within X days (you can tell me the number of days).
If the refund does not show:

Please check your bank account again.
Check your payment app or message.
If still not received, WhatsApp us at 9332340389 with your order details. We will help you.

Please double-check your delivery address before placing the order.
If the address is wrong and the parcel is returned or lost, we cannot take responsibility.
Make sure your phone number is active so the courier can contact you if needed.
Keep your tracking number safe until the parcel is delivered.

For any help or questions, contact us on WhatsApp:
9332340389

We truly appreciate your support and understanding.